mountainview

information technology service management

World-wide Accredited Training, Courseware and Consultancy

ITIL ISO/IEC 20000 27000 38500 9000 COBIT TOGAF PMBoK PRINCE2 6 Sigma PDCA CMMI BSC

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Proud sponsor of itSMF USA.

www.itsmfusa.org


Courseware Samples and Content

Our courseware is composed of three parts:

  1. Pre-study:  The the AT or ATP emails the pre-study material 2 weeks before the start of class to the student.  This is intended to help the student reduce the ramp-up time in the class.  Our high pass rate is directly attributable to our pre-study material.

  2. Student Manual:  The student will receive a binder that contains the presentation slides, supplementary material, quick references, samples exams, and other process specific collateral.  The manual can be ordered in various bindings (3 ring binder, spiral, comb) that suit your style.  The manual is co-branded for Accredited Training Providers.

  3. Trainer Materials: The Trainer will receive all of the material to deliver an enriched class.  The materials leave enough flexibility for the Trainer to add value to the class.  Our Train-the-Trainer Program is very efficient and economical.

Courseware Presentation Slide Samples: Click to see a sample of the first 10 pages of our ITIL V3 and ISO/IEC 20000 presentation slides.  We realize that 10 pages is not sufficient but it does illustrates our consistency, professionalism and layout.

Contact us if you want a detailed demonstration of our courseware.


Click here for proof of accreditation

 

Mountainview Inc.

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PMP and PMBoK are a Registered Trade Marks of the Project Management Institute (PMI)

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itSMF is a Registered Trade Mark of the IT Service Management Forum